Which of the following is the primary function of an Integrated Operations Control Center (IOCC)?

The primary function of an Integrated Operations Control Center (IOCC) is to oversee flight operations. This center plays a crucial role in ensuring the smooth and efficient execution of flight schedules, managing real-time operational situations, and optimizing resource use such as aircraft and crew. By overseeing all aspects of flight operations, the IOCC can react quickly to any disruptions, communicate with various departments, and make decisions that impact on-time performance, safety, and service levels.

In contrast, crew scheduling, coordination of ground services, and handling passenger inquiries, while important aspects of airline operations, are typically managed by different departments or functions within the airline. Crew scheduling focuses specifically on staffing and compliance with regulations related to crew hours. Ground services involve the logistical support required for aircraft turnaround and passenger services before and after flights. Passenger inquiries are generally handled by customer service teams rather than the operational focus of the IOCC. Thus, the central role of the IOCC is in the realm of overseeing flight operations, making its function distinct from the other choices presented.