What does SOC refer to in the context of airline operations?

The term SOC, in the context of airline operations, refers to System Operations Control. This function is crucial for the successful management of an airline's daily operations. SOC is responsible for monitoring and coordinating all aspects of flights, including real-time decision-making to ensure that schedules are adhered to, delays are managed effectively, and safety regulations are maintained.

System Operations Control acts as the central hub for communication among various departments within the airline, such as flight operations, maintenance, and customer service, enabling comprehensive oversight and quick responses to any issues that may arise. By effectively managing operations through SOC, airlines can optimize their performance, improve customer satisfaction, and maintain safety and compliance standards.